Reflections on the MBA Journey and the Road Ahead

Humanity
Random acts of kindness. The greatest lesson from the MBA – our humanity.

 

“Life must be lived forwards but can only be understood backwards” Kierkegaard

 Forecasting is a doomed art! Those who try to predict the future invariably fail miserably. What I can forecast though is I will have mixed emotions of happiness but also sadness when this journey finishes. And boy has it been a journey! I decided to undertake the MBA because of a love of learning, for self-improvement and as a challenge: it was my treat to myself after a decade labouring as a consultant in the HSE. I also wanted to try to improve healthcare for all people within the HSE and I believed the MBA would give me skills to help achieve that goal. So was it the right decision?

It soon became apparent to me there are two tracks on the EMBA –those with and without children and partners. Where the course is a challenge for all of us, the real casualties of the MBA are the children and partners who suffer long absences, deadlines, cramming sessions for exams and late night skype calls. In the middle of my third semester my son said: “Dad, I don’t like the MBA, it means we don’t talk as much before I go to bed”. A stake through my heart! In fact my greatest stress throughout the course was, as we neared the end of the first lecture, would it end in time for me to talk to my son before he went to sleep.

It has been one of the most enjoyable learning experiences in my life. Academically highly educational with some truly inspirational teachers, a rich social interaction, life-long bonds made with team members forged through collective suffering, and most surprisingly of all, self-discovery. The Myer Briggs and 360 assessments really made me understand my motivations, passions and most of all my limitations. I also became aware that how I perceive and hear myself is very different to how others see and hear me. I gained wisdom through this course managing to avoid grade fixation and focussing on the journey itself; I feasted on the marrow of the MBA and mined the minds of the lecturers and classmates all washed down with at times contentious, but always good-spirited debate. The MBA was always about the journey to me, not the final arbitrary tabulation of effort.

So what of the future? We are clearly living in interesting and disruptive times. Moore’s law tells us computing power doubles every 18 months and we are at the dawn of AI displacing many millions of jobs as evidenced by the Fukoki-company outsourcing to IBM Watson Explorer recently. Other disruptive innovations including Crispr Cas 9 genome editing, 3D printing, driverless cars, internet of things, solar panel covered streets to power lights and cities, will all revolutionise our lives. We will live longer more affluent lives but will this necessarily translate to better quality lives? “Machinery which gives us abundance has left us in want, knowledge has made us cynical and cleverness hard and unkind, we think too much and feel too little, more than machinery we need humanity, more than cleverness we need kindness” (Charles Chaplin).

Equally compelling is the lurch to the political right, religious wars, economic stagnation with endless QE, lack of political leadership and the potential for further banking collapses with bail ins. But I have great hope for the future despite all these tumultuous events. That hope arises partly from my MBA experience because of the people I met. Simple acts of kindness: a mass card for a bereaved family member, baby hampers for a bouncing new arrival, organising a medical appointment for a child, and help for a classmate struggling with an assignment. An encouraging word, a kind smile, a nod that all will be okay.

This journey has made me wiser, walk softer and try to be kinder. Because the MBA isn’t about grades, it isn’t about degrees, it isn’t about money. It’s about people, the struggle you endure with them, learning from them and most importantly the friendship you give and graciously receive from them. I thank my classmates and lecturers for the wonderful two-year conversation we have enjoyed. Most of all I thank my family for tolerating this journey and carrying me along the way.

Maybe our journey isn’t ending, maybe it’s just beginning…

Colin McMahon ~ Executive MBA, Year 2