In week six of our Organisational Behaviour & Decision Making module we explored some of the concepts behind work groups and teams with Dr Paul McGrath. We looked at Gersick’s punctuated equilibrium model, Belbin’s team roles and how group cohesiveness influences performance. One of the key takeaway messages was that while many organisations may claim to take team based work very seriously, they don’t. This is because they don’t offer team based rewards; rather they reward individuals within the team, typically financially or with a promotion. I thought about this on the way home in relation to my own study group and I realised that actually, UCD Smurfit is offering us team-based rewards. If we work well as a team, we will get a good grade for our team assignments. We don’t get graded for our individual contribution within the group assignment; we get graded as a team. We all sink or swim together.
Little did I realise that the next day my five month old daughter would be rushed to Crumlin Children’s Hospital in an ambulance prompting me to drop everything and rush from an MBA event organized in Google to go to her bedside for the next four days. Both work and study were off my radar for the foreseeable future. Then the strong group cohesion that we established in the local watering hole kicked in so as to drive group performance. Graham, Colin and Marius stepped up and reorganised our workload and schedule in order to take the pressure off me. Help with assignments was given, roles in presentations were reconfigured, and strict pre-agreed timelines were pushed out to the detriment of teammates who were already under severe time constraints themselves, notwithstanding having their own partners and families. Now that the crisis phase has passed and I’m beginning to reemerge as an actual contributor to the group, I look forward to paying back the favour and taking on some extra work at the first opportunity. Well, maybe after midterm! The results are in, group sevens strong cohesion and performance results in optimal productivity on the quadrant chart. Perhaps the colleges team-based reward structure is correct. My definition of an effective team? Greater than the sum of its parts.
Oh yeah, my daughter is fine. Fortunately it turns out that it was just a nasty tummy bug. All is well that ends well. Thanks guys.
EMBA Midweek Year 1